Please note that shipping charges are calculated base on the weight of the products to any state within Malaysia.
If product is in-stock, delivery is within 3 to 5 business days except 40th Anniversary Gila-Gila T-Shirt.
If due to any unforeseen reasons that any product(s) in a Transaction is not-in-stock, the whole order will be cancelled and refunded. New order is to be submitted for the in-stock product(s).
Request for separate/partial delivery shall not be entertained.
In the event that the item(s) or parcel is undelivered and/or unclaimed by the customer from Courier Company and item(s) / parcel is returned to GG Digital Online, we will cancel and refund the order. Customer will have to re-submit a fresh new order. Re-delivery request shall NOT be entertained.
Orders are shipped on business days only.
Business days exclude public holidays and weekends.
Kindly note that GG Digital shall not practice Free Domicile shipment (shipper does not bear all charges).
If the parcel is failed to be delivered to consignee (customer) and if it is returned to us/shipper due to uncollected/undelivered parcel, we will refund the amount paid minus the delivery charges, storage fees (if any) and penalty imposed by courier company for returning parcel to us/shipper.